Logging in

Once you’ve been provided your username and password, enter it on the main page. If you are logging in on your mobile phone, click ‘Mobile Version’ as seen below.


Switching to Mobile Version

If you are on your mobile with the desktop version enabled, click the icon at the top right to switch to mobile version.

Change Your Time Zone

If you don’t know your time zone by UTC, go to Google and enter your city + UTC as seen below


  1. Click ‘Settings’
  2. Click ‘User Interface’
  3. Enter your Time Zone by UTC

Password Change

To change your password, log into the desktop version.

  1. Click ‘Settings’
  2. Go to 'My Account'
  3. Enter your new password

Online Status

Your online status is displayed in real time beside your unit. This lets you know if your unit is online with GPS signal, Online without GPS signal, or offline. It is normal for your unit to go offline and does not mean there is an issue. For more information, see our FAQ at faq.seemytracks.com.

Viewing Battery Level

  1. From the map, click your unit, which is the red arrow in the screenshot below. The details window will open.
  2. In the bottom of your details, click ‘detailed’. Your battery life will show at the bottom.

Viewing Track History

To view the detailed history by time and date

  1. Click the ‘History’ tab
  2. Enter the time and date you would like to view
  3. Click ‘Show’

To quickly view history by day, week or month

  1. Click the Action menu
  2. Select ‘Show History’
  3. Select the time period you’d like to see

Stop Times & Most Frequent Stops

The blue ‘P’ icon indicates a stop. You can view stops from 2 minutes to 5 hours.

Standard and Fleet - Set stop time for 5-10 minutes. This will leave out quick stops such as stop lights and provide important stops such as job stops and lunch breaks.

Dealer/Finance – Set stop time for at least 5 hours. This will show you where the vehicle is most likely to be if a recovery operation becomes necessary.

To adjust length of stop times shown:

  1. Click ‘History’ in the menu
  2. Click the ‘Stops’ dropdown menu
  3. Change the stop time.


Setting Up Geofence Zone

Open Zone Properties Box

  1. Click Places
  2. Click Zones
  3. Click the icon to open zone properties Box

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Setting Up Events/Alerts

Enter Settings

  1. Click “Settings” button in top menu

top-panel settings
Set up Event

  1. Click “Events”
  2. Click “+” at bottom right of window.

  1. Select Object you want to trigger the event
  2. Select the Zone you wish to monitor in “Zones” tab
  3. Click Save


  1. Click “Notifications” tab
  2. Enter details and alerts for the event
  3. Click Save

FOR A VIDEO TUTORIAL ON SETTING UP ALERTS/EVENTS, click here: https://www.youtube.com/watch?v=WBJVpXTrcEE